Agreement to terms
By installing, accessing, or using the Purple Lab Virtual Try-On Shopify application ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our Service.
Description of service
Purple Lab Virtual Try-On is a Shopify application that provides AI-powered virtual try-on functionality for e-commerce stores. Our Service allows customers to visualize how products look on them using artificial intelligence image generation technology.
2.1 Service features
- Virtual try-on image generation using AI technology
- Product management and configuration tools
- Usage analytics and reporting
- Theme integration and customization options
Eligibility
You must be at least 18 years old and have the legal authority to enter into agreements to use our Service. By using our Service, you represent that you meet these requirements.
Account registration and security
- You must have a valid Shopify store to use our Service
- You are responsible for maintaining the security of your account
- You must provide accurate and current information
- You are responsible for all activities under your account
Subscription and billing
5.1 Subscription plans
We offer multiple subscription plans with different credit allowances and features. Billing is processed through Shopify's billing system.
5.2 Payment terms
- Subscription fees are billed in advance on a monthly basis
- All fees are non-refundable except as required by law
- We reserve the right to change pricing with 30 days notice
5.3 Credit system
- Credits are consumed based on try-on complexity (1-3 credits per try-on)
- Unused credits may roll over to the next billing cycle
- Credits have no cash value and are not transferable
Acceptable use policy
Important: You agree to use our Service responsibly and in compliance with all applicable laws.
6.1 Prohibited uses
You may not use our Service to:
- Upload inappropriate, offensive, or illegal content
- Violate any person's intellectual property rights
- Generate images for minors without proper consent
- Attempt to reverse engineer or copy our technology
- Use the Service for fraudulent or deceptive purposes
- Overload our systems or attempt unauthorized access
6.2 Content guidelines
- Product images should be appropriate and legally compliant
- Customer photos must be uploaded with proper consent
- Generated images should not be used to mislead customers
Intellectual property rights
7.1 Our rights
Purple Lab Virtual Try-On and its technology, including algorithms, software, and documentation, are protected by intellectual property laws. We retain all rights to our Service.
7.2 Your content
You retain ownership of your product images and content. By using our Service, you grant us a limited license to process your content solely for providing the Service.
7.3 Generated images
Virtual try-on images generated by our AI are provided for your customers' use. You may not claim ownership of the AI-generated portions.
Privacy and data protection
Your privacy is important to us. Please review our Privacy Policy, which governs how we collect, use, and protect your information. By using our Service, you consent to our data practices as described in the Privacy Policy.
Service availability and performance
9.1 Availability
While we strive for high availability, we do not guarantee uninterrupted access to our Service. We may perform maintenance, updates, or experience technical issues that temporarily affect service availability.
9.2 Performance
AI-generated images are provided on a best-effort basis. Results may vary based on input quality, product type, and other factors. We do not guarantee specific results or image quality.
Limitation of liability
Important limitation: Our liability is limited as described below.
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- We provide the Service "as is" without warranties of any kind
- We are not liable for indirect, incidental, or consequential damages
- Our total liability shall not exceed the fees you paid in the 12 months preceding the claim
- We are not responsible for third-party content or services
Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or infringement of any rights of another party.
Termination
12.1 By you
You may cancel your subscription at any time by uninstalling the app from your Shopify store. Your access will continue until the end of your current billing period.
12.2 By us
We may suspend or terminate your access immediately for violations of these Terms, non-payment, or other reasons we deem necessary to protect our Service or other users.
12.3 Effect of termination
Upon termination, your access to the Service will cease, and we may delete your data as described in our Privacy Policy.
Changes to terms
We reserve the right to modify these Terms at any time. We will notify you of significant changes through the app or via email. Continued use of the Service after changes constitutes acceptance of the new Terms.
Dispute resolution
Any disputes arising from these Terms or your use of the Service will be resolved through:
- Direct negotiation between the parties
- Mediation if negotiation fails
- Binding arbitration as a final resort
Compliance with laws
You agree to comply with all applicable local, state, national, and international laws and regulations in your use of our Service. This includes but is not limited to privacy laws, consumer protection laws, and e-commerce regulations.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Contact information
If you have questions about these Terms of Service, please contact us:
Mailing address: We operate remotely from Kingston, Jamaica. No physical mailing address is currently available; please contact us via email for any legal notices.
By using Purple Lab Virtual Try-On, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.